What is Hosted phone service? Well, a telephone system that is integrated with Internet technologies. Such systems allow a telephone handset to be connected to the Internet, enabling the user to make local, long-distance, or international calls at low prices. This means that users do not need to buy a new telephone as they are not using the Hosted phone system. Instead, they can add a phone jack to an existing telephone handset and thus make local, long-distance or international calls at affordable prices.
Many companies provide the hosted service. Some of the well-known ones include AT&T, Verizon, Comcast, Wildblue, and Sage. While each offers somewhat different features and plans, they all have the basic feature of allowing users to connect their telephone handset to the Internet. This further enables them to enjoy a high level of call quality along with the availability of a toll-free number. This means that even if you do not have a local phone, you can still make international calls. This type of service also has other benefits, such as allowing you to access VoIP services, voice over Internet protocol.
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Features of a hosted phone service
When it comes to the features of a hosted phone service, many people wonder how this will affect the call quality. There are several ways in which this service can affect call quality. The first thing to note is that the quality of your calls will depend on the type of service provider you use. Hosted phone system providers all differ in terms of the quality of the service they offer.
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Hosted VOIP service providers
A majority of hosted VOIP service providers use the broadband network for voice and data transmission. The broadband network is normally a DSL or a cable network. In some cases, it might also happen that these providers use a fiber-optic network. At the same time, some providers use a traditional telephone network.
Reliable network
However, the most reliable networks are the ones using a dedicated private IP network. This kind of network offers the best features. The bandwidth is up to 10 times faster than that offered by regular broadband services. Moreover, the calls are better than those made using a normal telephone line. In addition to these features, the network is provided with advanced security measures. For instance, network monitoring is provided to manage the network to prevent any malicious attack effectively.
Quality
When it comes to calling quality, the quality offered by a company using this service method is better than that offered by a conventional phone line. However, a little bit of maintenance is required so that your voice can be delivered with clarity. In addition to this, the number of calls that can be made every month without having to experience busy signals is quite high. There are also quite a few features offered in this kind of phone service. For instance, most providers provide free incoming calls for certain specified numbers, conference calling, caller ID, call waiting, call forwarding, and many more.
Major advantage
Another major advantage offered by a hosted phone service is that the business can greatly reduce its infrastructure expenses. Since the network used by the provider does not need to be customized, the phone system easily adapts to the particular needs of the business. The company does not have to purchase a separate phone system to host its communication. Instead, all communication is done within the organization can be done using the network at a very low cost.
Conclusion;
Hosted phone service also helps the company in saving on operational costs. Since the call is received directly from a third party, the company does not have to pay expensive telephone bills. Instead, the provider collects the charge for making the calls. As a result, there is a significant amount of savings that can be achieved. Furthermore, the company does not have to worry about the security issues related to telephone systems, as the calls are protected even if the network is compromised.
